CupCakeStand.co.nz and CupcakeBoxes.co.nz is an independent company set up to supply the wedding and party market with cupcake stands, cake plates and related acrylic items. We offer high quality products at realistic prices. We are very flexible with our shipping so if you are in a panic, or you've left things to the last minute, give us a call.
Shipping & Delivery
Orders received will be shipped the next working day.
When will I receive my item(s)?
Please allow 3-5working days, although most deliveries are made within 2-4 days.
Local orders (Auckland): Next Day delivery
Orders to a Rural delivery address in the Auckland: 3-4 days maximum
Orders to the North Island : Next Day delivery
Orders to a Rural delivery address in the North Island: 3-4 days maximum
Orders to the South Island : 2-3 Days
Orders to a Rural delivery address in the South Island: 4-6 days maximum
Can you ship my order to a different address?
Yes. You can specify your preferred delivery address at checkout.
I need a stand urgently can you help?
Please contact us if you urgently require a cupcake stand. contact email address: email@example.com
Please contact us for a quote to ship anywhere outside New Zealand
Privacy & Security
We at CupCakeStand.co.nz take your privacy seriously and take all reasonable care when transferring and storing your details. We only collect the information that we need to conduct our business such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. For the purpose of processing your order, we may disclose your details to our payment gateway service provider (PayPal), our courier companies, our order fulfillment companies and where required by law to government or regulatory authorities.
No credit card details are stored permanently by CupcakeStand.co.nz. We do not sell your details to anyone.
Returns & Replacements
All our products come with a 14 day money back guarantee. If you are not happy with the purchase or receive a faulty/damaged product, we will be happy to refund or exchange the item for you provided it is still new, unused, resalable in its original packaging and we are notified within 14 days of delivery - Contact Us Here.
We will endevour to repair or replace the item where possible but if the stock is no longer available then a full refund will be provided. If the return is due to a product defect or damage during transport, then we will cover the cost of return shipping. However if the request is to refund or exchange the item due to a change of mind then the buyer will be required to cover the cost of return shipping.